S E R V I C E S

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e FM is a true Windows based Web enabled Back Office Customer Support Software for the Broker community to automate dispatching of the confirmations through fax, Email and Mobile. e FM replaces the old convention system of faxing, emailing confirmations, and manually confirming the deals over the phone. e FM is a product of the result of deep study of the broking community. The motto is to give value added service to the clients by blending the latest technologies and the available data stored in the DOS application, which poses limitations on the use of amenities like Email and Faxing. e FM possesses capabilities to import data from the existing trading software directly.


Features

  • e FM is a window based GUI interface, with ease of use, mouse-driven visual computing system.

  • e FM is object oriented. Buttons are active as and when needed. Buttons, who are relevant to the task, will be available when needed. They are deactivated when not needed.

  • e FM provides an AutoFaxing feature:

    • It makes faxing confirmation and weekly summary easier.

    • It eliminates the need of a Fax machine and to print confirmations and fax them individually.

    • It will aid to send all your confirmations transacted on a particular day by clicking few buttons and sending them through your modem as a fax carrier in one continuos cycle without needing to dial any numbers manually.

  • e FM provides an Auto E -mailing feature:

    • It eliminates the need of creating individual doc files and sending individual mails.

    • It will aid to send all your confirmations transacted on a particular day by clicking few buttons and sending them through your modem and composing them as a web based mail in one continuos cycle without needing to send them individually.

  • e FM provides an Auto phoning feature:

    • It eliminates the need of calling client and confirming their deals over the phone.

    • It will aid to send all your confirmations transacted on a particular day by clicking few buttons and sending them through your modem and composing them as mail which can be accessed on a non WAP based mobile in one continuos cycle.

  • e FM provides on line display of daily confirmations, Weekly summary, and Client details with their fax, mobile numbers and E-mail Id's.

  • e FM eliminates the need to do any new data entry as it has capabilities to import data from the existing application.

  • e FM aids to send group mails.


    Configuration

    Minimum Hardware Requirements :-

    Pentium 133 MHz, 32MB RAM, 100 MB Free HD Space, DataFax Modem 14.4 Kbps, Printer

    Recommended Hardware Requirements :-

    Pentium 200 MHz, 64MB RAM, 125 MB Free HD Space, DataFax Modem 56 Kbps, Printer

    Software :

    Win 95/98/NT/2000, MS Word 97, Email Client (Netscape / Outlook)

    Other :

    Internet Connection (For Email), CD Drive for Installation



  • viaweb@vsnl.com



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