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PRODUCTS: CRM Application - Application Area
The CRM practice covers lots of customer facing application areas including:
Marketing
Sales Force Automation (SFA)
Sales Effectiveness Systems (SES)
Customer Support
E-Mail management and marketing
Alliance management program
Help Desk and infrastructure management
Knowledge Management - Customer Relationship Management
Activities:
Corporate website | Ecommerce sites | Portal Design
Payment Gateway Integrators for ICICI and CC Avenue
SEO | SEM | Link Popularity
Online Booking Shopping Cart | Content Management System | Database Management Service
Top Solutions:
Manpower Placement System
Useful for consultancy services firm, allocation of schedules to various employees
Linux Solutions
Linux Solutions in India. It is an open source operating system. Linux is the most diverse operating system, based on the UNIX family.
ERP
ERP facilities company-wide Integrated Information System covering all functional areas. It provides complete integration of systems across departments also across companies under the same management
Products:
Customer Relationship Management
Personal care to each and every customer and win their loyalty
Telephony Integration
Messaging forms a key infrastructure ingredient in today for the consumer market and enterprise set-up
Customer Hospitality Management
Restaurant management system is a multi-user Windows based application
HR Management System
Leave Management system, Employee Appraisal Management